In the current crowded space of promotional offers a loyalty program which rewards is the best way to keep customer keep coming back. Our application based digital loyalty program is quick, responsive and effective tool for your restaurant business.

We have tried to explain the same in a simple 05 steps

Step 1:

To kick start a joiner pack consist of physical magnetic cards, registration form plus POS which can be used for communication in the restaurant. All the cards are supplied with application forms so that all the customer information can be collected by your staff or can be filled online. All the cards are active and the points can be collected by warranting that the customers are rewarded instantly.

Step 2

Your restaurant is given prepaid envelopes to return application forms to input statistics at our central office. Customers can also choose to input data online within 24 hours of receipt at a central office. The customer card is activated as soon as it is scanned on a tablet or a reader which would have the loyalty program app downloaded with admin login details of the restaurant.

Step 3

Once the data is entered, the system sends out a communication automatically to welcome your customer to the loyalty system. It clearly explains all the benefits and also provides them with the first offer from you to attract them to come back again on an ordered basis. Customer communication could be in the form of postcards or e-mail.

Step 4

Once your customer receives their card, you will be able to add points to their account every time they pay a visit using the terminal app. Our free app is available through the Apple app store and Google play store. Whenever the customer spends one pound, they will receive 1 point in their account of their card. This points to pounds ratio can be changed in your account settings. Once they reach their threshold limit of ten pounds, a reward voucher is being sent to them by post to urge them to visit yet again.

Step 5

As the customer keeps on adding points and reaches a reward level, a reward voucher is being sent out via post or e-mail. This is quite similar to how you get Tesco points statement with accumulated points. Customer Relationship Management

The back office provides complete access to the customer in terms of his visit date, time spend, special days, anniversary, birthdays, etc.

The system can also send special messages and promotions based on the calendar event.

The first customer touch point starts with the introduction of your loyalty card and the collection of its data. All the cards are supplied with application forms so that all the customer information can be collected by your staff.